So, as Jeremy Clarkson would say, I did a thing.

I bought myself a Chill Chair. And before you ask, yes, it is the most I have ever spent on an office chair in my entire life. Not even close, actually. There was definitely a moment after I clicked “buy” where I sat staring at the order confirmation thinking “well, that just happened.” I may have closed the browser tab quite quickly so I did not have to look at the total for too long. We have all been there, right?

But here is the thing. It arrived today, and from the moment I sat in it, I knew I had made the right call. One day in and I am already wondering why I did not do this years ago. Every ache, every twinge, every afternoon spent shifting around trying to find a position that did not make my back protest has led me to this point. And honestly? I think past me deserved better, but present me is making up for it now. Absolutely zero regrets. Not a single one.

How I Found The Chill Chair

I should say that this was not an impulse purchase. Far from it. I spent hours researching office chairs. And I mean hours. I went down every rabbit hole you can imagine. Ergonomic chairs, gaming chairs, executive chairs, kneeling chairs, chairs with more adjustable settings than a NASA control panel. I read reviews, watched YouTube comparisons, browsed forums, and opened so many browser tabs that my laptop was practically begging for mercy. If there is a “best office chairs for people who sit at a desk for ridiculous hours” list out there, I have probably read it. Twice.

Then I came across the Chill Chair, and something about it immediately caught my attention. A proper office chair with a built in massage function, cordless, zero gravity recline, and it actually looked professional enough to have on camera during client calls? It ticked every box I did not even know I had. But when I saw the price, I hesitated. I will not pretend I did not. I sat on the idea (no pun intended) for a few days, going back and forth. It was a lot of money, more than I had ever spent on a chair, and there was a sensible voice in my head telling me I could probably make do with something cheaper. Then my husband mentioned he had a 30% off discount code. That was the nudge I needed. Sometimes the universe just tells you it is time to treat yourself, and when a discount code lands in your lap at exactly the right moment, you do not argue with it. I took the plunge, placed the order, and honestly, I am so glad I did.

Why I Needed a Better Chair

Let me give you some context, because I think it matters. I work from home full time, and my days are not short. As a security awareness consultant, I am currently delivering programmes across multiple client engagements simultaneously. I also founded and run the AICSA (the AI and Cyber Security Association), I am working on my forthcoming book with Kogan Page, I run community events, I write content and social media strategies for clients, I prepare for speaking engagements and keynotes, and I manage award entries and judging commitments throughout the year. On top of all of that, I maintain several blogs and contribute to industry publications.

What that means in practical terms is that I am at my desk for extremely long stretches. We are talking ten, twelve, sometimes fourteen hour days. Back to back video calls in the morning. Strategy documents and research in the afternoon. Content writing and emails well into the evening. My desk is essentially my command centre, and I rarely leave it for more than a few minutes at a time during a working day.

My previous office chair was, frankly, doing me absolutely no favours. After years of those kinds of hours, my back knew it. My shoulders knew it. My neck knew it. And if I am being really honest, my concentration and productivity knew it too. When you are uncomfortable, you fidget. You shift. You lose focus. You end up standing up to stretch every twenty minutes because your body is screaming at you to move. That is not sustainable when you have deadlines across multiple workstreams and clients relying on you.

I knew I needed to make a change, and I finally decided to invest properly in a chair that would actually support the way I work.

First Impressions

Assembly took about five minutes with no tools required, which was an enormous relief because I am far more confident dismantling a phishing campaign than I am assembling furniture. Everything was well packaged, the instructions were clear, and I was sitting in it within minutes of opening the box. A very promising start.

The first thing I noticed was how substantial it feels. This is not a flimsy office chair that wobbles when you lean back. It feels solid, well built, and immediately comfortable. I went with the black colour option, and it looks smart and professional in my home office, which matters to me when I am on camera for client calls. It also comes with a protective vegan leather cover to guard against scratches and spills, which, knowing me and my coffee habit, is going to earn its keep many times over.

The Massage Features: an Absolute Game Changer

The Chill Chair is a smart massage office chair, and when I say “smart,” I genuinely mean it. It has deep tissue massage rollers built into the back that feel remarkably like a professional masseuse working on your muscles. There are eight pre-programmed massage modes covering everything from a full body massage to targeted neck and shoulder relief, back and waist work, kneading (both clockwise and counter-clockwise), tapping, and a combined tapping and kneading mode. You control everything from a concealed panel on the armrest, so to anyone on a video call, it looks like a perfectly normal (if very sleek) office chair. Nobody needs to know you are getting a back massage while discussing quarterly security metrics.

The vibrating seat massage is a feature I honestly did not expect to love as much as I do. If you sit for the kind of hours I do, you will know that horrible feeling where your legs just go completely numb, or you get that dull ache in your thighs from being in the same position for too long. The rhythmic vibrations keep the blood flowing and genuinely make a noticeable difference to how my legs and lower body feel at the end of a long working day. On days where I have been in back to back calls for four or five hours straight without a proper break, this feature has been a revelation.

I have also found that a ten minute massage between meetings does wonders for resetting my focus. Instead of reaching the mid-afternoon slump and powering through on caffeine alone, I can switch on a quick neck and shoulders programme, close my eyes for a few minutes, and come back to my next task feeling genuinely refreshed. For someone who juggles as many concurrent projects and clients as I do, that mental reset is worth its weight in gold.

Cordless Design: no Trailing Cables

The chair is powered by a lithium ion battery that gives you around three hours of massage time on a single charge, and the fact that it is completely cordless was a big selling point for me. There are no trailing cables across my office floor, no hunting for a socket near my desk, and no wires getting tangled with everything else. It keeps my workspace tidy and uncluttered, which matters both practically and aesthetically when you are on video calls for half the day. My home office is my professional space, and I want it to look the part.

Zero Gravity Recline: Dangerously Relaxing

Then there is the zero gravity recline feature. You can lean back to 130 degrees with a built in footrest that extends out, and I will not lie to you, I have already nearly fallen asleep in it during a lunch break. It genuinely feels like floating. After a particularly intense morning of document reviews, strategy calls, and content deadlines, being able to recline, put my feet up, and let the massage rollers do their thing for ten minutes is absolutely blissful. I have to set a timer, though, because it is that relaxing and I cannot afford to lose an entire afternoon to it, no matter how tempting that might be.

The difference it has made

I have only had the Chill Chair for a day, but I can already feel the difference. My back feels better. My shoulders feel looser. I am not fidgeting and shifting every few minutes trying to find a comfortable position. I am more focused during long working sessions because I am not being distracted by physical discomfort. And I have a built in massage waiting for me whenever the stress of a particularly challenging day starts to creep in, which in my line of work happens more often than I would like to admit.

When you spend as many hours at your desk as I do, your chair is not just a piece of furniture. It is the single most important tool in your home office after your laptop. It directly affects your posture, your comfort, your concentration, your mood, and ultimately your ability to do your best work. I wish I had made this investment sooner.

The bottom line

Was it a big spend? Yes. It was the most I have ever paid for an office chair, and I will not pretend otherwise. But here is what I have come to realise: when you work from home as much as I do and you spend the vast majority of your waking hours in an office chair, you simply cannot put a price on comfort. You cannot put a price on your back not aching at the end of the day. You cannot put a price on being able to focus properly because your body is not fighting against you. And you certainly cannot put a price on having a professional grade massage available at the touch of a button whenever you need it.

If you work from home and you have been putting up with a substandard chair because you cannot justify the cost, I would encourage you to think about what that discomfort is actually costing you in the long run. Think about the lost focus, the aching muscles, the constant shifting and stretching, and the general wear and tear on your body from sitting in something that was never designed for the hours you are putting in.

For me, the Chill Chair has already paid for itself in how much better I feel. Highly recommended. Five stars. No looking back.

My Ratings

The chair itself: 5 out of 5 stars – ⭐
After long days at my desk, which regularly stretch to ten, twelve, or even fourteen hours, I was concerned about how any chair would hold up under that kind of sustained use. The Chill Chair has genuinely surprised me. Even during my longest working sessions, I have not experienced the lower back pain or tailbone discomfort that plagued me with my previous chair. I did add a lumbar support cushion for extra support during particularly marathon days, and the combination works brilliantly. Whether I am in it for a quick two hour morning session or a full day of back to back client work, it delivers consistently.

Customer service: 5 out of 5 stars – ⭐⭐⭐⭐⭐
Exceptional. Prompt, professional, genuinely caring, and they made the returns process as painless as possible. The team behind Chill Chair are an absolute credit to the company especially Customer Care Specialist Jemriel, who deserves a big shout out.

Have you got a Chill Chair and if so, what do you think about it and how do you find it? I’d love to know, please share your thoughts in the comments below.

Other Information and Where To Buy

🌍 Website
https://www.chillchair.com
I recommend signing up to their mailing list as they often have deals and discounts that pop up from time to time which will help make the chair more affordable.

🎥 YouTube Reviews/Videos

Chill Chair Official Channel (Product demos & user-style content)
https://www.youtube.com/@Getchillchair

Jack’s Freedom | Chill-Out Chair Testimonial
https://www.youtube.com/watch?v=hU3vikSa2Zw

🌐 Web Reviews & Discussions

Chill Chair Reviews – Trustpilot (Overall rating and customer feedback)
https://uk.trustpilot.com/review/chillchair.com?page=3

Anyone here use the Chill Chair? – Reddit discussion (mixed real-user reviews)
https://www.reddit.com/r/OfficeChairs/comments/1qgfyr3/anyone_here_use_the_chill_chair/

🧠 Quick Insights (worth knowing before you click)

  • Trustpilot shows very strong ratings (~4.5–4.6/5) with lots of praise for comfort and especially customer service
  • Reddit is much more mixed, with some users calling it uncomfortable or overpriced, while others say they love the massage features